WEST DES MOINES, Iowa -- Two Disaster Recovery Centers (DRCs) will open this weekend and hours are being expanded to offer assistance to survivors of the severe storms and flooding that began June 1.
The centers are operated jointly by the Iowa Homeland Security & Emergency Management Division (HSEMD) and the Federal Emergency Management Agency (FEMA).
Two centers will open Saturday:
The DRC in Polk County opened Aug. 24:
The Boys and Girls Club of Central Iowa
1740 Garfield Ave.
Des Moines, IA 50316
All centers are open from 9 a.m. to 7 p.m. Monday through Friday. Hours on both Saturday and Sunday are now 9 a.m. to 5 p.m.
A complete list of centers is available at https://asd.fema.gov/inter/locator/drcLocator.jsp. Survivors may visit any center nearest them.
Registering with FEMA is an important first step in the recovery process and residents are encouraged to register with FEMA before visiting a center. There are two ways to register: online 24/7 at www.disasterassistance.gov, or call toll-free 800-621-FEMA (3362) or (TTY) 800-462-7585 for the hearing- or speech-impaired. Hours are from 7 a.m. to 10 p.m., local time, seven days a week, until further notice. Multilingual operators are available.
Disaster information and recovery resources are also available directly from your smartphone at FEMA’s new mobile website at http://m.fema.gov/.
At the Disaster Recovery Center, visitors can:
- Receive information about different types of state and federal disaster assistance.
- Get help completing applications for U.S. Small Business Administration (SBA) low-interest disaster loans. The SBA offers low-interest disaster loans to homeowners, renters, businesses of all sizes and private nonprofit organizations for losses not fully covered by insurance.
- Inquire about the status of applications for federal assistance.
- Receive referrals to voluntary organizations to help with immediate unmet needs.
- Learn cost-effective mitigation measures to reduce the impact of future disaster losses.
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.