FEMA's Community Relations Teams Communicate Help

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Release date: 
August 25, 2010
Release Number: 

WEST DES MOINES, Iowa -- Federal disaster recovery professionals are sweeping across the federally-declared disaster areas to alert individuals and families that help is available.

Members of the Federal Emergency Management Agency’s Community Relations (CR) section are reaching out to citizens in the 32 flood-stricken counties made eligible for Individual Assistance.

Teams of CR specialists tell residents, business owners, non-profit agencies and faith-based organizations how to register for disaster assistance. They also work to identify people with special needs, seniors and those with disabilities.

Easily identified by FEMA photo ID badges, CR representatives seek out any location where people affected by the disaster might be found. They provide information on how to access recovery resources such as the U.S. Small Business Administration low-interest disaster loans for homeowners, renters and businesses of all sizes.

Disaster Recovery Centers will be opening in key locations in many counties to offer one-on-one assistance, information on recovery resources, U.S. Small Business Administration (SBA) low-interest loans, flood insurance, and mitigation.

Registering with FEMA is the most important step to securing assistance. “The sooner people register, the sooner we will be able to help those eligible,” said Federal Coordinating Officer Tom Hall.

Online registration is available anytime at www.disasterassistance.gov or by calling 800-621-FEMA (3362). For the hearing- or speech-impaired, (TYY) 800-462-7585. Hours are 7 a.m. to 10 p.m. CDT, until further notice. Multilingual operators are available. You may also access disaster information and recovery resources directly from your smartphone at FEMA’s new mobile website at http://m.fema.gov/.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
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