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First Disaster Recovery Center Opens In Des Moines

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Release date: 
August 23, 2010
Release Number: 

WEST DES MOINES, Iowa -- The first Disaster Recovery Center (DRC) in Iowa is opening in Des Moines on Tuesday, August 24, 2010, to help people affected by the storms and flooding that struck the state starting June 1. Additional sites will be opened in counties covered by the recent disaster declaration as locations are finalized.

DRCs are operated jointly by the Iowa Homeland Security & Emergency Management Division (HSEMD) and the Federal Emergency Management Agency (FEMA).

“Anyone who suffered losses in the 32 counties declared for Individual Assistance, regardless of where they live, can get person-to-person assistance from specialists skilled in many disaster-related subjects,” said State Coordinating Officer Pat Hall.

The Des Moines Center will open Tuesday, Aug. 24, 2010 at the following location:

The Boys and Girls Club of Central Iowa
1740 Garfield Ave.
Des Moines, IA 50316
Hours until further notice: 9 a.m. – 7 p.m. Mon – Fri; 9 a.m. – 5 p.m. Saturday; Closed Sunday   

Survivors should not wait until a DRC opens to register for assistance. While phones will be available to those who need them, it is preferred that FEMA registration be completed before going to a DRC. “We encourage people to register even if they have insurance, but they should also call their insurance company right away.” said Federal Coordinating Officer Tom Hall.

How to Register:

Anyone who had damage or loss may register online anytime at, or call the toll-free Federal Emergency Management Agency (FEMA) registration line at 800-621-FEMA (3362) or (TTY) 800-462-7585 for the hearing- or speech-impaired. Hours are from 7 a.m. to 10 p.m., local time, seven days a week, until further notice. Multilingual operators are available. You may also access disaster information and recovery resources directly from your Smartphone at FEMA’s new mobile website at

Disaster Recovery Centers provide detailed program information to those who have applied or need to apply for assistance. Representatives of state, federal and voluntary agencies will be present including Customer Service Representatives from the U. S. Small Business Administration. SBA makes low-interest federal disaster loans available to homeowners, renters, businesses of all sizes and private, non-profit organizations. These loans are to repair or replace real estate and/or personal property damaged by the recent severe storms. SBA also makes disaster loans available to qualified small businesses and most private, non-profit organizations that suffered economic injury as a result of the disaster.

SBA Representatives will help complete and accept disaster loan applications. Anyone who cannot visit a DRC should call the SBA Customer Service Center from 8 a.m. to 8 p.m. local time, at 800-659-2955 for information and assistance or visit the SBA website at

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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