Kentucky Community Relations Teams Conduct Outreach

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Release date: 
August 10, 2010
Release Number: 

LEXINGTON, Ky. – Federal Emergency Management Agency Community Relations teams are working in three Kentucky counties, reaching out to residents, business owners, nonprofit agencies and faith-based organizations in areas under the disaster declaration for July flooding.

CR – shorthand for Community Relations – is FEMA’s “front line.” CR specialists walk neighborhoods to talk with people. They listen and share information on how to get help. They also work to identify people with special needs, veterans, seniors and those with disabilities.

“We wouldn’t be as effective at reaching people impacted by the flooding without CR specialists,”
said Kentucky Division of Emergency Management Director John Heltzel. “They’re literally walking
every affected area, going door-to-door informing residents and business owners of the assistance
that’s available.”

CR teams have been in Pike County since the county was declared eligible for federal assistance on
July 23. Teams have been deployed to Carter and Lewis counties to assist in spreading information about recovery efforts there.

Easily identified by FEMA photo ID badges, CR specialists seek out any location where people affected by the disaster might be found. They provide information on how to access recovery resources such as grants to help pay for temporary housing needs, essential home repairs and other uninsured disaster-related expenses.

Low-interest disaster loans from the U.S. Small Business Administration may also be available to homeowners and renters to cover residential losses and to nonprofit organizations and businesses of
all sizes.

Heltzel encouraged homeowners and renters in Carter, Lewis and Pike counties who sustained
damages resulting from the July severe storms, flooding and mudslides to register with FEMA
for disaster assistance.

Individuals may register online at, or by calling FEMA’s toll-free registration line at 800-621-FEMA (3362), or TTY 800-462-7585.

Additional information, photos and links for this and other open disasters can be found at and

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status.  If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan.

However, applicants who receive SBA loan applications must submit them to the SBA to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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