ATLANTA, Ga. -- DeKalb County residents who sustained losses in the severe storms and tornadoes of late April still have a week to visit Disaster Recovery Centers open in Fyffe and Fort Payne.
The Disaster Recovery Centers, operated by the Alabama Emergency Management Agency and the Federal Emergency Management Agency, opened Tuesday at the DeKalb County Senior Center at 600 Tyler Avenue SE in Fort Payne and the Fyffe Senior Center at 413 Graves Street in Fyffe. Both are scheduled to close 7 p.m. May 12. Hours remain 8 a.m. to 7 p.m. until close of business Wednesday.
State Coordinating Officer Brock Long said: "For anyone who sustained damage, the first step in the recovery process is to register with FEMA. It’s as simple as picking up the phone or going online, and takes about 20 minutes. Telephones also are available at the Disaster Recovery Centers."
W. Michael Moore, federal coordinating officer for Alabama disaster recovery added, "Individuals who may have registered with the Red Cross or other agencies must still register with FEMA to be considered for federal assistance."
Anyone with questions about the process should visit the DeKalb centers or the Disaster Recovery Center at the Albertville Neighborhood Facility Center, 915 W. McKinney Ave., Albertville, AL 35950. That center is open from 8 a.m. to 7 p.m. seven days a week until further notice.
Disaster officials ask that before visiting the centers, people first register online at www.DisasterAssistance.gov or by calling 800-621-FEMA (3362) or TTY 800-462-7585. The toll-free numbers are staffed 7 a.m. to 10 p.m., seven days a week until further notice. Help in all languages is available.
Once registered, staff at the recovery center can check an individual's case, answer questions about their claim, or review information needed to process their claim. Recovery specialists also can supply contacts for other programs that may be able to help.
U.S. Small Business Administration representatives will be at the disaster center to answer any questions about the SBA's low-interest disaster loan program for homeowners, renters, businesses and private non-profit organizations of all sizes. These loans are to repair or replace real estate, personal property and contents damaged by the storms and flooding.
Representatives will help complete and accept SBA disaster loan applications. Anyone not able to go to a Disaster Recovery Center should call the SBA Customer Service Center from 8 a.m. to 6 p.m. EDT, Monday through Friday and Saturday 9 a.m. to 5:30 p.m. EDT, toll-free at
The Alabama Emergency Agency is Alabama's coordinating agency for disaster preparedness, response and recovery. Learn more at www.ema.alabama.gov and follow the agency on Twitter (@AlabamaEMA).
FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.