Community Relations Specialists Canvas Hard-Hit Neighborhoods

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Release date: 
October 1, 2009
Release Number: 

Community Relations (CR) specialists are putting disaster recovery information directly into the hands of flood survivors.

Teams from the Georgia Emergency Management Agency (GEMA), the Federal Emergency Management Agency (FEMA), and county emergency management agencies are canvassing flooded communities, giving individuals and small business owners information about available disaster assistance programs.

Flood survivors are encouraged to register for assistance by going to or calling 800-621-FEMA (3362) or, for the hearing- or speech-impaired, (TTY) 800-462-7585. Telephone lines are open 7 a.m. to 10 p.m. local time, while online registration is 24 hours a day, seven days a week.

CR team members wear FEMA photo ID badges. They seek out any location where people affected by the disaster might be found. In addition to talking to flood survivors, they give them information to help access recovery resources. Grants to help pay for temporary housing needs, essential home repairs and other disaster-related expenses are available. Low-interest loans from the U.S. Small Business Administration may also cover homeowner, renter and business losses not fully compensated by insurance.

Team members also meet with representatives of community-based agencies, community leaders and public officials. When CR staff identifies unmet needs, they refer the information to the state or federal staff best able to respond.

Individuals in Bartow, Carroll, Catoosa, Chattooga, Cherokee, Cobb, Coweta, DeKalb, Douglas, Fulton, Gwinnett, Heard, Newton, Paulding, Rockdale, Stephens and Walker counties who sustained damages resulting from severe storms and flooding during the September 18 and continuing incident period, may be eligible for disaster assistance.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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