FRANKFORT, Ky. -- The two federal/Commonwealth Disaster Recovery Centers (DRCs) located in Louisville will close on Sundays beginning this weekend, Sept. 6.
The DRCs, however, will remain open Monday through Saturday, from 8 a.m. to 6 p.m. to continue assisting applicants who applied for disaster aid as a result of the Aug. 4 severe storms and flooding.
The centers which provide assistance to residents recovering from the Aug. 4 severe storms and flooding are joint operations of the Federal Emergency Management Agency (FEMA), U.S. Small Business Administration (SBA) and Kentucky Division of Emergency Management (KYEM).
The Jefferson County DRCs are at the following locations:
South Louisville Community Center
2911 Taylor Blvd.
Louisville, KY 40208
Old Trolley Barn
1701 Muhammad Ali Blvd.
Louisville, KY 40202
When visiting a DRC, disaster-affected residents should bring identification, Social Security numbers, insurance information, proof of address, contact numbers and their FEMA registration number if they have applied for assistance. DRCs provide an opportunity for homeowners, renters and businesses to meet face-to-face with recovery specialists.
The centers provide a range of services including:
- Guidance regarding disaster recovery;
- Information on the status of applications being processed by FEMA;
- Clarification of any written correspondence received;
- Answers to questions, resolution of problems and referrals to other agencies that may provide assistance;
- SBA program information for homeowners, renters, businesses and nonprofits;
- Answers to questions and information about cost-effective repair techniques that may reduce property damage in future disasters; and
- Multilingual help is also available.
Anyone with disaster-related losses or damage can register with FEMA online at www.DisasterAssistance.gov, by calling 800-621-FEMA (3362) or TTY 800-462-7585 for the hearing and speech impaired. The toll-free numbers are operational seven days a week from 6 a.m. to midnight and online registrations can be made at any time.
FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.