TALLAHASSEE, Fla. -- Recovery officials are urging Volusia County residents with disaster-related damage to visit one of the two Disaster Recovery Centers (DRCs) currently operating in Volusia County this weekend.
To date more than 3,000 homeowners, renters and business owners have visited the centers to talk face-to-face with a wide range of on-site specialists about recovery needs.
Program information and answers to specific questions are available from the Federal Emergency Management Agency (FEMA), State of Florida, and other federal agency specialists. Customer service representatives from the U.S. Small Business Administration (SBA) are also available to answer questions about the low-interest disaster loan program and to provide help with individual applications. Several volunteer groups also staff each recovery center.
FEMA Mitigation experts who can explain flood insurance programs and offer tips on how to make a home or business safer and more disaster-resistant are also available.
The recovery centers are open from 7 a.m. to 7 p.m., seven days a week until further notice at these locations:
Holly Hill Community Recreational Center
1046 Daytona Ave.
Holly Hill, FL 32117
308 South Dr. Martin Luther King Blvd.
Daytona Beach, FL 32114
County residents with disaster-related damages due to the recent record rainfall and subsequent local flooding are encouraged to first register with FEMA before visiting a DRC.
The registration process usually takes about 20 minutes. By registering before visiting the DRC, essential information is already in the system and an application tracking number has been assigned. The applicant can then have a one-on-one meeting with an available recovery specialist to talk about program information or specific concerns.
Registrations can be completed online at www.disasterassistance.gov or by calling FEMA's toll free registration number at 800-621-FEMA (3362) or TTY 800-462-7585 for the hearing- or speech-impaired. Multilingual representatives are available between 7 a.m. and 10 p.m. seven days a week until further notice.
FEMA leads and supports the nation in a risk--based, comprehensive emergency management system of preparedness, protection, response, recovery, and mitigation, to reduce the loss of life and property and protect the nation from all hazards including natural disasters, acts of terrorism, and other man-made disasters.