SAN JUAN, PR -- Federal and Commonwealth officials urge renters, homeowners and business owners who applied for assistance, but who have not yet received correspondence from the Federal Emergency Management Agency (FEMA), to verify that their mail is not being held at the local Post Office.
"If you registered with FEMA and have not received correspondence from us, call FEMA's Helpline to check on the status of your application, and to determine if mail has been issued to you," said Justo Hernández, Federal Coordinating Officer. "Also, visit your local Post Office to see if you have any unclaimed mail. If not claimed, the mail will be returned to FEMA".
FEMA's Helpline number is 1-800-621-3362 (TTY 1-800-462-7585 for the hearing and speech impaired) and operators are available to answer questions from 8 a.m. to 6 p.m., Monday through Friday, on Saturdays is 8:00 a.m. to 5:00 p.m., until further notice.
Residents who registered for assistance can verify the status of their applications by going online at www.disasterassistance.gov.
FEMA leads and supports the nation in a risk-based, comprehensive emergency management system of preparedness, protection, response, recovery, and mitigation, to reduce the loss of life and property and protect the nation from all hazards including natural disasters, acts of terrorism, and other man-made disasters.