One Phone Number to Register and Get Information

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Release date: 
November 21, 2008
Release Number: 
1810-006

PASADENA, Calif. -- California residents in Los Angeles, Orange, Riverside and Santa Barbara counties who suffered wildfire damages to their residences can register for federal and state disaster assistance and get claims help with the same toll-free number: 1-800-621-3362 (FEMA) (TTY 800-462-7585).

People living in the four counties can apply for aid from the Federal Emergency Management Agency (FEMA) and the State of California by phone from 8 a.m. to 10 p.m. daily. To register, call 1-800-621-3362 (FEMA) or go online at www.fema.gov. Applicants don?t have to visit a Local Assistance Center (LAC) to register. The FEMA registration hours are 8 a.m. to 10 p.m. daily, until further notice.

Applicants should talk to their insurer and register with FEMA right after; don?t wait for the insurance settlement. When they do register for federal and state aid they will be asked: name, address and phone where they can be reached, insurance coverage, Social Security number, and loss information.

After registering for disaster assistance, applicants can dial the same 1-800-621-3362 (FEMA) number for the FEMA Helpline. The Helpline hours are 8 a.m. to 10 p.m. daily. Applicants who have registered for disaster assistance can use the Helpline to update or check on the status of their application.

FEMA coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.

Last Updated: 
July 16, 2012 - 18:46
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