SANTA FE, N.M. -- The Disaster Recovery Centers in both Hatch and Alamogordo will remain open Monday through Friday from 9 a.m. to 6 p.m. until further notice, but will no longer be open on Saturdays, according to Federal Emergency Management Agency (FEMA) and the State of New Mexico Office of Emergency Management officials.
Individuals, families and business owners who suffered losses in Dona Ana and Otero counties can still apply for assistance by calling FEMA’s toll-free number, 1-800-621-FEMA (3362) or TTY 1-800-462-7585 for those with hearing or speech impairment. These numbers are available from 8 a.m. to 6 p.m., Monday through Friday. Multilingual operators are available to take calls. Individuals with Internet access have the option to apply on FEMA’s website at www.fema.gov, where valuable recovery information is also available.
It is not necessary for an applicant to go into a Disaster Recovery Center to apply for assistance.
Applicants receiving rental assistance who need additional funds must request that assistance through the FEMA Helpline at 1-800-621-FEMA (3362), TTY 1-800-462-7585. They will be asked to show that they have a continued housing need and have expended all rental funds previously received.
FEMA manages federal response and recovery efforts following any national incident. FEMA also initiates mitigation activities, works with state and local emergency managers, and manages the National Flood Insurance Program. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003.