Important Phone Numbers for FEMA Travel Trailer Occupants

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Release date: 
March 25, 2006
Release Number: 
1603-417

BATON ROUGE, La. -- Hurricane evacuees who were provided with a travel trailer or mobile home and no longer need it should call FEMA and make arrangements for it to be picked up, the U.S. Department of Homeland Security's Federal Emergency Management Agency (FEMA) announced today.

To return a unit, residents should call the FEMA Trailer Hotline at 1-888-294-2822 and tell the operator that they no longer need the unit. While FEMA's first priority is getting every evacuee into temporary housing, getting as many trailers back into FEMA's inventory as quickly as possible is also critical. This does takes time, as all units must be sent back to an area where they can be cleaned and refurbished before sending them out for use by another family.

Residents should call FEMA when they are ready to vacate the unit. When calling residents should ask to set up a day and time when they can be present to complete a move-out inspection and return the keys. The trailer should be in good condition with all personal property removed at the time of the inspection.

While occupying FEMA travel trailers or mobile homes, residents are responsible for maintaining their trailers, such as keeping them clean, changing light bulbs and smoke detector batteries, and making sure propane fuel tanks are refilled.

Travel trailers and mobile homes are inspected once a month for the occupant's safety and convenience. If a travel trailer or mobile home requires maintenance beyond basic upkeep, residents should call the appropriate travel trailer maintenance hotline for their parish.

Call 1-866-360-6432 for trailer maintenance in: Acadia, Allen, Ascension, Avoyelles, Beauregard, Bienville, Bossier, Caddo, Calcasieu, Cameron, Catahoula, Claiborne, Concordia, DeSoto, East Carroll, East Feliciana, Evangeline, Franklin, Grant, Iberia, Iberville, Jackson, Jefferson Davis, La Salle, Lafayette, Livingston, Madison, Morehouse, Natchitoches, Pointe Coupee, Rapides, Red River, Richland, Sabine, St. Bernard, St. Helena, St. James, St. John the Baptist, St. Landry, St. Mary, St. Tammany, Tangipahoa, Tensas, Union, Vermillion, Vernon, Washington, Webster, West Carroll, West Feliciana, Winn and, in Orleans, zip codes 70122, 70124, 70126, 70127, 70128, 70129.

Call 1-866-903-7429 for trailer maintenance in: East Baton Rouge, Jefferson, Ouachita, Lincoln, West Baton Rouge, and, in Orleans, zip codes 70112, 70113, 70115, 70116, 70117, 70118, 70119, 70122, 70124, 70125, 70130.

Call 1-800-774-3249 for trailer maintenance in: Lafourche, St. Charles, Terrebonne, and, in Orleans , zip codes 70114, 70117, 70131.

For any other inquiries call the FEMA Trailer Hotline at 1-888-294-2822 or the FEMA Helpline at 1-800-621-3362.

FEMA manages federal response and recovery efforts following any national incident. FEMA also initiates mitigation activities, works with state and local emergency managers, and manages the National Flood Insurance Program. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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