Questions About Disaster Aid? Call FEMA?s Helpline

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Release date: 
November 10, 2005
Release Number: 
1610-013

Merrimack, NH - A disaster information helpline is available to New Hampshire residents who have already applied for assistance as a result of the October flooding and either need more information about programs or wish to check the status of their applications. The Federal Emergency Management Agency (FEMA) helpline number is 1-800-621-FEMA (3362), 1-800-462-7585 (TTY) for people with speech or hearing impairments.

"People with questions about their applications or eligibility for assistance can get answers by calling this number," State Coordinating Officer Mike Poirier, New Hampshire Bureau of Emergency Management (BEM) said. "Helpline personnel may not be able to answer every question but should be able to refer callers to the agency or organization that can."

Federal Coordinating Officer Peter Martinasco encourages applicants to use the helpline to inform FEMA if they need to reschedule an appointment with a FEMA damage inspector. "The fewer delays there are in assessing disaster damages, the faster help can be on its way to those who need it," he said.

Recovery officials also encourage people with flood-related losses who have not yet registered for assistance do so immediately by calling the same number, 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY). Both the helpline and registration line are available 24 hours a day, seven days a week until further notice. Individuals may also register for disaster assistance at the FEMA website www.fema.gov.

The designated counties for disaster assistance to residents and business owners in New Hampshire are Chesire, Grafton, Hillsborough, Merrimack and Sullivan.

FEMA prepares the nation for all hazards and manages federal response and recovery efforts following any national incident. FEMA also initiates mitigation activities, trains first responders, works with state and local emergency managers, and manages the National Flood Insurance Program and the U.S. Fire Administration. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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