FEMA's Helpline To Close for the Holidays

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Release date: 
December 22, 2004
Release Number: 

San Juan, P.R. -- Disaster recovery officials announced today that the Federal Emergency Management Agency’s (FEMA) Helpline will remain closed from Friday, December 24 to Sunday, December 26, 2004 in observance of the Christmas holidays.

The Helpline will resume operations Monday, December 27, 2004 at 7 a.m. After the Christmas holidays, the new Helpline schedule will be Monday through Friday, from 7 a.m. to 7 p.m., until further notice.

The Helpline is a permanent FEMA service. Helpline representatives can assist those applicants who have questions, need to update or correct information on the application, verify the status of an application, or need to obtain information about disaster assistance programs.

As of December 20, 2004 a total of 206,090 individuals have applied for disaster assistance and $388,052,150 million in FEMA emergency assistance has been approved to affected individuals and families in the 58 disaster-declared municipalities.

FEMA prepares the nation for all hazards and effectively manages federal response and recovery efforts following any national incident. FEMA also initiates mitigation activities, trains first responders, and manages the National Flood Insurance Program and the U.S. Fire Administration. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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