INDIANAPOLIS, Ind. -- The August 2 deadline to apply for disaster assistance has passed but, according to state and federal officials, residents can still call 1-800-621-FEMA (3362) for information regarding their application. The TTY number is 1-800-462-7585. Victims of the May 25 through June 25 tornadoes and floods can also appeal decisions made by the Federal Emergency Management Agency (FEMA) by following an appeals process.
“Even though the deadline to apply for assistance has passed, the phone lines are still open to assist individuals who may have questions regarding their applications or who want to make changes,” said Luther J. Taylor, state coordination officer for the disaster.
In addition if, after receiving your decision letter, you do not agree with FEMA regarding your disaster assistance, you may appeal. Appeals may relate to your eligibility, the amount or type of assistance provided to you, late applications, requests to return money, or questions regarding continuing assistance.
“When you appeal, you are asking FEMA to review your case again,” said Justo “Tito” Hernandez, federal coordinating officer for the disaster. “You or someone from your household may request a copy of the information in your file by writing to the FEMA Records Management National Processing Service Center listed in the applicant’s handbook.”
After you receive your information, if you still want to appeal, follow these steps:
- Explain in writing why you think FEMA’s decision about the amount or type of assistance you received is not correct. You, or someone who represents you or your household, should sign the letter. If the person writing the letter is not a member of your household, there must be a signed statement saying that the person may act for you. It is important to date your letters. FEMA can only consider your appeal if it is postmarked within 60 days of the decision letter’s date.
- Include the FEMA registration number and disaster number (shown at the top of your decision letter) in your letter of appeal.
- Mail your appeal letter to:
FEMA Records Management
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-7055
On March 1, 2003, FEMA became part of the U.S. Department of Homeland Security. FEMA's continuing mission within the new department is to lead the effort to prepare the nation for all hazards and effectively manage federal response and recovery efforts following any national incident. FEMA also initiates proactive mitigation activities, trains first responders, and manages the National Flood Insurance Program and the U.S. Fire Administration.