Springfield, IL -- Although banks, post offices and most federal and state agencies will be closed Monday to celebrate Memorial Day, disaster recovery specialists will still be on duty. Illinois residents affected by the severe storms, tornadoes and flooding can apply for assistance simply by picking up the phone and placing a call.
The toll-free application line and three joint disaster recovery centers will maintain regular operating hours on Monday (May 26), according to officials from the Illinois State Emergency Management Agency (IEMA) and the Federal Emergency Management Agency (FEMA).
Those affected by the severe storms, tornadoes and flooding that occurred May 6 through May 11 can apply for assistance by calling the FEMA toll-free application number, 1-800-621-FEMA (3362). Those with a speech or hearing impairment can call TTY 1-800-462-7585. Both lines are open 8:00 a.m. to 6:00 p.m. seven days a week until further notice.
After calling the FEMA application number, if storm victims want to learn more about disaster assistance, talk face-to-face with recovery specialists or receive help filling out their U.S. Small Business Administration low-interest disaster loan applications, they can visit one of the disaster recovery centers.
The FEMA/IEMA disaster recovery centers are located at Metropolis Community Center in Superman Square in Metropolis; Cincinnati Township Building at 204 East Main Street in South Pekin; and Lima Fire Station at 316 North Rangeline Street in Lima. The hours of operation are 9:00 a.m. to 6:00 p.m. Monday through Saturday (including Memorial Day) and 1 p.m. to 6 p.m. Sunday until further notice.