Help Is As Close As Your Telephone

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Release date: 
November 21, 2002
Release Number: 
1442-04

Birmingham, AL - If you live in one of the 29 Alabama counties designated as disaster areas by the President and you had damage from the recent storms and tornadoes that raked the state between Nov. 5 - 12, help is nearby. And if you have already applied for state and federal disaster assistance, but you still have questions, your telephone is the instrument of help.

The Federal Emergency Management Agency (FEMA) and State of Alabama (AEMA) Helpline is an important resource for those who have been affected by the disaster and who have already registered for disaster assistance. The toll-free number is 1-800-621-3362. People with hearing or speech impairments may call (TTY) 1-800-462-7585. The Helpline is open from 8 a.m. - 6 p.m. daily until further notice.

Recovery officials encourage applicants to use the Helpline for checking the status of their applications or for getting additional information.

"In addition to following up on their applications, disaster survivors can learn more about housing programs and grants, as well as loans from the U.S. Small Business Administration (SBA) by calling this number," said Mike Butler, FEMA federal coordinating officer.

Lee Helms, state coordinating officer for the Alabama Emergency Management Agency, said, "The Helpline is an excellent way for disaster victims to track their application progress."

As of Nov. 21, recovery officials reported that 744 applicants in the designated counties already have registered for disaster assistance.

Registration for assistance is the first step in receiving help. Representatives from AEMA and FEMA encourage renters, homeowners and business owners in the designated counties, who have not already done so, to call the FEMA toll-free registration number 1-800-621-FEMA (3362). Persons with speech or hearing impairments can call 1-800-462-7585 with special teletypewriting equipment. The hours to call are 8 a.m. 6 p.m. daily until further notice.

Last Updated: 
July 16, 2012 - 18:46
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