FEMA Helpline Unavailable Until October 15

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Release date: 
October 11, 2002
Release Number: 
1434-24

The line will re-open on Tuesday, October 15 to assist those in the ten declared counties affected by Tropical Storm Fay.

FEMA remains on the job through the Columbus Day weekend, helping communities across the country respond to and recover from disasters of all types. In accordance with changes required by law, FEMA will conduct an upgrade of its computer software programs from today through
October 14.

During this time, some of FEMA's computer-assisted services will be temporarily suspended. However, the needs of disaster victims are still being addressed -- applications for assistance will still be taken and inspections will still be conducted.

If those previously registered for assistance need immediate help, questions can be answered at any of the Disaster Recovery Centers below:

Open: Oct. 14, 15 & 16
Hours: 9 a.m. to 6 p.m.
Community Center
411 N. Willow
Pearsall, TX 78061

The following Disaster Recovery Centers remain open 7 days a week. Hours are from 9 a.m. to 6 p.m. Monday through Saturday and from 1 p.m. to 6 p.m. on Sunday.

Sweeny DRC
Sweeny Community Bldg.
205 W. Ashley Wilson Rd.
Sweeny, TX 77480-1023
(Brazoria County)

Robstown DRC
The Armory (behind the show barn)
1198 Bluntzer
Robstown, TX 78380
(Nueces County)

Swinney Switch DRC
Live Oak County Volunteer Fire Department
914 FM 3024
Swinney Switch, Texas 78368
(Live Oak County)

The FEMA registration line (1-800-621-FEMA) will operate as usual (8 a.m. to 6 p.m., seven days a week), but callers choosing the Helpline option will be given a message to call back for assistance on Tuesday.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
Related Disaster: 
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