Defense Department -- Assistance Available For Civilian Employees and Their Families

Main Content
Release date: 
October 9, 2001
Release Number: 
1392-02

Washington, DC --

Assistance Offered Contact Info/Agency
Immediate Needs
Family travel and lodging American Red Cross
1-877-746-4989
Family support, access to services and information

Care of remains: body identification, preparation of remains, casket, travel to funeral home
Family Assistance Center The Sheraton Crystal City
1- 800-487-3450 or

Department of Defense
703-920-7212
Family support, advocacy group working for aviation safety National Air Disaster Alliance & Foundation
1-888-444-6232
Survivor Benefits
Job leave-of-absence, authorized medical treatment, authorized necessary rehabilitation Federal Employment Compensation Act
1-866-999-3322,
202-693-0040
Death benefits: uninsured funeral and burial expenses

Uninsured medical expenses

Other: temporary shelter
Virginia Terrorism Victims Hotline
1-866-827-3543
Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
Related Disaster: 
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