New York, NY -- Federal Emergency Management Agency (FEMA) officials urge victims to take advantage of the many programs and services made available by the President following the World Trade Center attack.
"The important thing for people to know is that help is available," says Federal Coordinating Officer Ted Monette. "FEMA has a number of assistance programs that can help people recover. All it takes is a phone call."
Federal disaster aid for victims and their families may include: reimbursement of temporary housing costs; low-interest loans for homeowners, renters and business owners to help with repair and replacement expenses not covered by insurance; financial assistance for those unemployed as a result of the disaster, including self-employed persons and others not normally eligible for unemployment; and grants for medical, funeral and other serious disaster-related expenses not covered by other assistance programs or insurance. In addition, free crisis counseling, disaster-related legal consultation, and information and referral services are offered.
Residents and businesses owners may apply for a range of assistance by calling FEMA toll-free at 1-800-462-9029. Those with speech- or hearing-impairment can call TTY 1-800-462-7585. Multilingual operators are on duty from 8 a.m. to 8 p.m., seven days a week.
People affected by the WTC attack may be eligible under the Department of Justice Victims of Crime Act for assistance with medical bills, mental health counseling, funeral expenses, lost earnings or support due to injury or loss of life. For information, call the New York State Crime Victims Board at 1-800-247-8035 (TTY 1-888-289-9747). This number is available 24 hours a day, seven days a week until further notice.
Victims and their families may also visit the FEMA Website at www.fema.gov to learn more about the many federal, state, local and voluntary agencies involved in disaster recovery. A full listing of programs and services is posted on the FEMA Homepage and is updated regularly.