Greeneville, TN -- Teams of community relations specialists from the Federal Emergency Management Agency (FEMA), the Tennessee Emergency Management Agency (TEMA) and local communities are going door-to-door and talking with individuals who suffered damages from the recent flooding.
"We rely on our community relations staff not only to get the word out but also to find out first hand what, if any, problems the communities and individuals are facing," FEMA Federal Coordinating Officer Gracia Szczech said.
Teams have reported finding homes that suffered damage to access routes (washed-away bridges and culverts) and utilities such as plumbing and wiring outside of the actual residence. Homeowners who suffered these losses were under the impression that reimbursable damage and uninsured loss from the flooding had to be inside the residence to be eligible for state/federal aid. "This may not be the case and points up how important it is for those with any kind of flood damage to call the toll-free hotline 1-800-462-9029 and report their damage and apply," said John D. White Jr., the state official in charge of the disaster recovery.
A special separate number, 1-800-462-7585 is reserved for the speech or hearing impaired.