Charleston, WV -- The Federal Emergency Management Agency (FEMA) has a toll-free number that residents of West Virginia can call to receive information about disaster assistance.
Those who have registered for state and federal disaster assistance can call the FEMA Helpline at 800-525-0321 to receive information about, or provide updates, to their application. It is important that persons registered with FEMA provide a current address and phone number if they move.
Helpline representatives are available to answer questions about the assistance process or the status of applications. Residents affected by the storms, flooding and landslides are encouraged to first register with FEMA by calling 800-462-9029. Hearing-and speech- impaired individuals may call (TTY) 800-462-7585. Both lines are open Monday through Saturday from 8 a.m. to 6 p.m.
Declared counties include: Boone, Cabell, Clay, Kanawha, Lincoln, Logan, Mason, McDowell, Mercer, Mingo, Raleigh, Roane, Summers, Wayne and Wyoming.