COLUMBIA, S.C. -- Federal and state disaster officials have announced the closing of Disaster Recovery Centers (DRCs) in Moncks Corner, Georgetown and Charleston at 6 p.m. this Saturday, October 9. These temporary centers, designed for individuals who have already applied for disaster assistance, offered residents a chance to talk face-to-face with recovery specialists about updating their application, assistance programs and their application status.
Disaster assistance starts with a simple toll-free telephone call. People living in declared counties who sustained residential or business loss from Hurricane Floyd and the subsequent flooding from September 14 -30 need to begin the application process by calling the toll-free registration number --1 800-462-9029 -- between 7 a.m. and 7 p.m., seven days a week, until further notice. Persons who have a speech or hearing impairment can register by calling TTY 1 800 462-7585.
"Your phone call is your application for both state and federal assistance available under the September 21 disaster declaration. Telephone application has proven to be the simplest, quickest and most efficient way to apply," said Stan McKinney, State Coordinating Officer of the South Carolina Emergency Preparedness Division (SCEPD).
Even if callers don't have all the damage information necessary or it was lost in the flooding, people should call and apply for assistance, Larry Bailey, Federal Emergency Management Agency (FEMA) Coordinating Officer, said. "Don't prejudge your eligibility," he advised. "It's important that all residents get the assistance they are entitled to."
Although the three DRCs are closing, people who want to check on their applications are still only a toll-free call away from the same type of information available in the centers. The toll-free FEMA Helpline is available for individuals to update information or check on the status of their application. The number is 1 800-525-0321 or TTY 1 800-660-8005 for the hearing or speech impaired. The Helpline numbers are open from 7 a.m. to 7 p.m., seven days a week, until further notice.