Main Content

The Telephone - A Victim's Link to Disaster Recovery and Important Tips

Main Content
Release date: 
December 1, 1998
Release Number: 

SAN ANTONIO, Texas -- Texans can get answers to important questions regarding disaster recovery and prevention from three toll-free telephone numbers.

"These links spread critical information to people who are struggling to recover from disasters, as well as to those who want to take every step possible to prevent future loss of property and lives," said Federal Coordinating Officer Robert E. Hendrix of the Federal Emergency Management Agency (FEMA).

Registration Line
The FEMA registration number is for disaster victims to apply for state and federal disaster-recovery assistance. Call the registration line, 1-800-462-9029 (TTY: 1-800-462-7585), from 9 a.m. to 6 p.m. Monday through Saturday. Assistance is available in your preferred language.

Rebuilding Smartline
The Rebuilding Smartline is for callers who have questions regarding construction methods, improved building materials and repairs that might reduce or prevent future flood hazards when rebuilding or repairing their homes. Experts in hazard mitigation - ways to repair, replace or retrofit structures to protect them against floods and other natural disasters - are available from 9 a.m. to 6 p.m. Monday through Saturday at 1-800-628-5769.

The FEMA Helpline is specifically for those who have already applied for disaster assistance and may have questions about the status of their application. The Helpline also is staffed from 9 a.m. to 6 p.m. Monday through Saturday. Call 1-800-525-0321 or for speech or hearing impaired individuals, the TTY number is 1-800-660-8005.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
Back to Top