KANSAS CITY, Mo. -- The Disaster Recovery Center, operated by Federal Emergency Management Agency (FEMA) and the Missouri State Emergency Management Agency (SEMA) at 64 Northland Center in Jennings, will close permanently at 6 p.m. this Saturday (Nov. 14).
"The center is the only location in the St. Louis area where applicants can go to speak directly to a FEMA representative," said Curt Musgrave, FEMA federal coordinating officer. "We know that some people do benefit from a face-to-face visit with recovery experts and we encourage those who want to talk directly with someone to get to the center by this weekend."
The center is open from 9 a.m. to 6 p.m. daily through this Saturday.
SEMA Director Jerry Uhlmann said the center is staffed by state and federal disaster recovery specialists who can provide applicants with information on: disaster housing assistance, U.S. Small Business Administration (SBA) low-interest loans for disaster-damaged residential or business property, grants for serious needs and necessary expenses not covered by insurance or other programs, disaster unemployment assistance, tax assistance and other disaster-related services.
After the recovery center closes, Musgrave added, FEMA still is just a phone call away. A disaster information Helpline is open six days a week for applicants who have questions about the status of their application or who need to provide new information since they registered for disaster assistance. The Helpline number is 1-800-525-0321, (TTY 1-800-660-8005) and lines are open from 8 a.m. to 6 p.m. Monday through Saturday.
Those who have not yet registered for assistance have until Dec. 18 to call FEMA and get the process going. The toll-free FEMA registration number is 1-800-462-9029. People who are hearing- or speech-impaired can register by calling, TTY 1-800-462-7585. The lines are open Monday through Friday from 8 a.m. to 6 p.m.
"Registration is easy - it's all done by telephone," Musgrave said. "We don't use paper registration forms anymore. People who may have registered with another agency such as the Red Cross or other local group, still have to call our registration line to get into the system for state and federal programs."