Toll-Free Disaster Assistance Phone Lines Change Hours of Operation

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Release date: 
October 30, 1998
Release Number: 
1256-011

KANSAS CITY, Mo. -- Operating hours for the Federal Emergency Management Agency (FEMA) toll free registration line and the disaster information Helpline are changing as of Saturday, Oct. 31.

According to Curt Musgrave, federal coordinating officer for Missouri, both lines now will be available from 8 a.m. to 6 p.m., Monday through Saturday, but will be closed on Sunday.

The toll-free registration line was established for residents and business owners in the City of St. Louis and St. Louis County to apply for disaster assistance because of the July severe storms and flooding. Renters, homeowners and business owners with flood damage from the July storms in the City of St. Louis and St. Louis County may apply for assistance by calling FEMA's toll-free registration line at 1-800-462-9029. People with hearing- or speech-impairments may call TTY 1-800-462-7585.

Musgrave said, "More than 350 applications have already been received, but we want everyone who had any losses or damage from the storm to call and apply for assistance."

After applicants have registered, they should utilize the FEMA disaster information Helpline to check the status of their applications or to get additional information. The toll-free Helpline number is 1-800-525-0321 (TTY 1-800-660-8005).

Both the registration line and the Helpline will continue to operate Monday through Saturday from 8 a.m. to 6 p.m. until further notice.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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