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Texas Wildfires Update 7: Continuing To Support Survivors


Federal and state experts answer questions and help Bastrop County residents get registered for federal disaster assistance.
Bastrop County, TX, September 13, 2011 -- Federal and state experts answer questions and help Bastrop County residents get registered for federal disaster assistance.

We’ve been keeping you updated on what’s happening with the historic and devastating wildfires in Bastrop County, Texas. Now, FEMA and the state of Texas have opened a center to provide survivors a place to come to receive information and get their questions answered.

A Disaster Recovery Center opened Tuesday in Bastrop, hosting experts from FEMA, the state of Texas and the U.S. Small Business Administration. It’s a place where Bastrop County residents can talk to face to face with those experts and get their questions answered about disaster assistance, as well as get the registration process started.

FEMA and state community relations staff continue to blanket Bastrop County, spreading the word about applying for assistance through face to face contact. They have been visiting churches, businesses and public meeting places. They’ve even handed residents a phone to help them register on the spot.

In addition to opening the disaster recovery center and community relations outreach, we’ve also activated the Transitional Sheltering Assistance, at the request of the state. This allows Bastrop County wildfire evacuees, who cannot return to their homes, to stay in hotels or motels until more suitable housing accommodations are available.

We also want to re-emphasize one more message – register, register, register. If you are a resident of Bastrop County, we want you to register for federal disaster assistance. That’s the only way you are going to know if you qualify for federal aid. There are three easy ways to do that: 

  • Online at Disasterassistance.gov,
  • Via your smartphone’s internet browser at m.fema.gov or
  • By calling 1-800-621-FEMA (3362) or (TTY) 1-800-462-7585. If you use 711-Relay or Video Relay Services (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 6 a.m. to 9 p.m. local time seven days a week until further notice.

Again, we’ll be here as long as it takes – working hand in hand with the state of Texas – to make sure the people who have been impacted by this disaster get what they need to rebuild their homes and communities.

Last Updated: 
06/18/2012 - 12:53
Posted on Wed, 09/14/2011 - 16:36
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