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I Want to Have My Case Reviewed Again

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This page explains the process available to applicants for filing an appeal of the decision on their case.  An appeal is a written request to review your file again with additional information you provide that may affect the decision.  You may appeal any decision provided by FEMA regarding your Individual Assistance.

Appeals may relate to your initial eligibility decisions, the amount or type of assistance provided to you, late applications, requests to return money, or a denial of Continued Temporary Housing Assistance.  Prior to requesting an appeal review, you should review your file with a FEMA helpline agent at 1-800-621-3362 (FEMA), or (TTY) 1-800-462-7585, or request a copy of your file from FEMA so you can understand why you received the decision you want to appeal.

Follow these steps to appeal the decision

  1. Explain in writing why you think the decision about the amount or type of assistance you received is not correct. You, or your co-applicant, must sign the letter.

    • If you choose to have a third party submit an appeal on your behalf, the appeal letter must be signed by the third party. Additionally, please include a statement signed by you authorizing the third party to appeal on your behalf.

  2. To assist in identifying your registration, you should include your FEMA registration number (shown at the top of your decision letter), last four digits of your social security number, or full name.

  3. Please also include any supporting documents, such as contractor estimates, with your appeal request.

  4. Mail your appeal letter to:

FEMA - Individuals & Households Program
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-8055

or you can fax you appeal letter to:

(800) 827-8112
Attention: FEMA - Individuals & Households Program

IMPORTANT: To be considered, your appeal letter must be postmarked within 60 days of the date of the decision letter. Remember to date your letters.

  • All appeals are reviewed.

  • Decisions are usually made within 30 days of receiving the request but can take up to 90 days to complete.

  • FEMA may request additional information in order to make a determination.

  • You will be notified by mail of the response to your appeal.

Do you need a copy of your file?

You, or your co-application, may request information regarding you application by writing to:

FEMA - Records Management
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-8055

If a thrid party submitts the request for you it must contain a statement signed by you giving that person your authorization to access the information.

Your request letter for file copy information should include:

  • Your first and last name

  • Your application number

  • The damaged property address or current mailing address

  • Your date and place of birth

  • A statement of what information you want to receive

  • A statement of specifically who is to receive the information.

  • If the file is to be provided to a third party, include the full name and address of the third party.

The request must be signed, and must include one of the following:

  • Notarization or
  • The written statement "I hereby declare under penalty of perjury that the foregoing is true and correct."
Last Updated: 
11/16/2015 - 14:37