How Do I Find My Family?

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The Federal Emergency Management Agency's (FEMA) National Emergency Family Registry and Locator System (NEFRLS) facilitates family reunification when individuals are separated during a disaster.

The system provides a secure Web-based environment where survivors and their loved ones can communicate their location as well as provide a personalized message. FEMA also has a call center to assist people who do not have Internet access.

To support the reunification of children under 21 years of age with their parent(s)/legal guardian, FEMA works in collaboration with the National Center for Missing and Exploited Children (NCMEC).  Individuals reporting or searching for a child missing as a result of a disaster should call the NCMEC National Emergency Child Locator Center at 1-866-908-9572.  NCMEC is staffed 24-hours a day.

Additionally, the American Red Cross  maintains Safe and Well, a Web-based system that helps reunify friends and family displaced by a disaster.  To speak with someone at the American Red Cross concerning a missing friend or relative, please contact the local American Red Cross chapter where you live or are staying (visit to find a local chapter).

Post-Disaster Reunification of Children: A Nationwide Approach Released

On November 3, the Federal Emergency Management Agency (FEMA), National Center for Missing & Exploited Children (NCMEC), United States Department of Health and Human Services (HHS), and American Red Cross (ARC) released the Post Disaster Reunification of Children: A Nationwide Approach.  This document reflects our Nation’s first attempt to establish a framework and whole community approach for reunifying children separated from their parents or legal guardians in the aftermath of a disaster.  Click here to access the document and learn more.

Unaccompanied Minors Registry

The National Center for Missing & Exploited Children (NCMEC) recently launched the Unaccompanied Minors Registry (UMR), our country’s first national repository created to support the NCMEC’s ability to collect, store, report, and act on information related to children separated as a result of disaster.  The UMR is available during all disasters (not only Presidential) and is accessible at the following link


Last Updated: 
09/12/2014 - 18:08
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