Recent law provided for a Flood Insurance Advocate to help educate property owners about individual flood risks, flood mitigation and measures to reduce rates through effective mitigation, the rate map review and amendment process and changes in the program as a result of any newly enacted laws.
The Flood Insurance Advocate will coordinate outreach and education with local officials and community leaders in areas affected by map amendments and revisions, build regional capacity and aid potential policy holders in obtaining and verifying accurate rate information when purchasing or renewing a policy. The Flood Insurance Advocate will also assist in understanding how to appeal preliminary rate maps and how to implement measures to mitigate evolving flood risks.
The agency is currently formulating a concept of operations for the new Flood Insurance Advocate. Those with current questions about policies, the mapping process or mitigation measures to help lower insurance costs or build stronger may contact:
- NFIP Help Center
General Information: (800) 427-4661
Flood Insurance Reform Act (866) 395-7496
- Mapping Services Center
For additional information visit the Interim Office of the Flood Insurance Advocate.