FEMA Individual Assistance inspection process

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What is the inspection process?


If you do not have insurance to cover your disaster related damages, an inspection is required to process your application. An inspector will contact you to make an appointment to visit your property within 14 days after you apply. For complete information about the inspection process, go to FEMA.gov to find more information about the Inspection Process.

The inspector will assess disaster related damage for your real and personal property. There is no fee for the inspection. Inspectors are contractors, not FEMA employees, but your inspector will have picture identification. You or someone 18 years of age who lived in the household prior to the disaster must be present for your scheduled appointment. Inspectors file your report but do not determine your eligibility.

Please have these items ready and in a place where you will easily find:

  • Owners: Proof of ownership (your deed, tax records, mortgage payment book, or a copy of your dwelling’s insurance policy for the address, showing you as the owner)
  • Owners and renters: Proof of occupancy (your driver’s license address, any first-class government mail sent to you within the last 3 months at that address, or recent utility bills in your name at that address) and insurance policies
  • Renters only: Lease agreement

If you do not receive a call from a FEMA inspector on the tenth day, please call the FEMA Helpline at 1-800-621-FEMA (3362).  If you have a speech disability or hearing loss and use a TTY, call 1-800-427-5593 directly. If you use 711 or Video Relay Service (VRS), call 1-800-621-3362.

You will receive a pamphlet in the mail after you have registered titled, “Help After A Disaster, An Applicant’s Guide to the Individuals and Households Program". Please read it carefully; this pamphlet should answer most of your questions and provided information about other programs that may be able to assist in your recovery efforts.

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Last Updated: 
Wed, 06/18/2014 - 18:36
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