Documents not showing in your FEMA file

Main Content

What should I do if I mailed the requested documents but the FEMA representative said they are not in my file?


Generally, it takes approximately 24 to 48 hours for documents received by FEMA to be viewable in an applicants' file. When submitting documents to FEMA via mail or fax, it is extremely important to include the following information on each page you send:

  • First and Last Name of person registered
  • Last four digits of applicant's social security number
  • Disaster Number
  • Registration ID Number

Please be patient and we will get the documents scanned into your file as soon as possible. You may check the status of your application by accessing our website at FEMA.gov

Question Categories

Was this answer helpful?

Answers others found helpful

Didn't find what you were looking for? Ask a question

Last Updated: 
Tue, 10/28/2014 - 12:43
Back to Top