FEMA Qualification System Call Center in California

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Pasadena, Calif., Aug. 27, 2012 -- At the Region IX Southern California Area Field Office (SO CA AFO) FEMA Qualification System Call Center, Valerie Aubert talks a Disaster Assistance Employee (DAE) through the FEMA Reservist Program application process. The Call Center's staff of thirteen experienced and highly trained DAEs has been working with the Disaster Workforce Transformation project since October, 2011. Veronica Verde/FEMA
Pasadena, Calif., Aug. 27, 2012 -- At the Region IX Southern California Area Field Office (SO CA AFO) FEMA Qualification System Call Center, Valerie Aubert talks a Disaster Assistance Employee (DAE) through the FEMA Reservist Program application process. The Call Center's staff of thirteen experienced and highly trained DAEs has been working with the Disaster Workforce Transformation project since October, 2011. Veronica Verde/FEMA - Location: Pasadena, CA
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