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Answers to Questions About the NFIP

NFIP Program Information

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NFIP Address and Telephone Directory

General Information

For general program information or inquiries about the laws, regulations, or administrative policies related to the NFIP, write:

U.S. Department of Homeland Security
Federal Emergency Management Agency
Mitigation Directorate
500 C Street, S. W.
Washington, D. C. 20472

For insurance questions, call local property insurance agents or brokers, or call toll-free, 1-800-427-4661.

General program information may also be obtained as follows:

Specific Information and Resources

To order Flood Insurance Rate Maps, Digital Q3 Map Data, Flood Insurance Study reports, the NFIP Community Status Book, the NFIP Flood Insurance Manual, or other resources, contact the FEMA Map Service Center (MSC) at the address below or one of the toll-free numbers below, or order online at msc.fema.gov.

Federal Emergency Management Agency
Map Service Center
P.O. Box 1038
Jessup, Maryland 20794-1038
Telephone: 1-800-358-9616
Fax number: 1-800-358-9620

For information pertaining to hazard identification mapping and floodplain management, contact the local community administrator or the State NFIP Coordinating Agency.

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Last Modified: Thursday, 04-Jun-2009 12:05:41 EDT