The Hazus Help Desk is a valuable resource to Hazus users, where they can submit and track help requests, view FAQs, and find solutions for common problems in current and older versions of Hazus. Users can submit a request for technical assistance by sending an email to firstname.lastname@example.org, where a technical expert will create a ticket and work to find a solution for your problem. The Help Desk is available during normal business hours.
Hazus users can access the Help Desk website by visiting https://support.hazus.us. In order to access the site, you will need a username and password, which you can obtain by emailing email@example.com.
Before submitting a request through the Help Desk, users can reference the Hazus Help Desk Resource and Solutions Page to find answers to common questions and find other helpful resources.
Technical Compendium Series
The Hazus Technical Compendium Series is a comprehensive collection of Hazus technical and functional knowledge articles written by Hazus users. The Technical Compendium offers an easy and convenient way for users to share their knowledge with others in the Hazus user community.